Refund & Return Policy

Last Updated: 21 February 2026

Thank you for shopping with The Accessory Wala. We strive to ensure that you are satisfied with your purchase. Please read our return and refund policy carefully.

1. Return Eligibility

• Returns must be requested within 3 days of delivery.
• Product must be unused, in original packaging, and in the same condition as received.
• Proof of purchase (Order ID) is required.

2. Non-Returnable Items

• Used or damaged products (not due to our fault)
• Items without original packaging
• Clearance or sale items (if marked non-returnable)

3. Damaged or Wrong Product

If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with clear photos or videos as proof. We will arrange a replacement or refund after verification.

4. Refund Process

• Once we receive and inspect the returned product, we will notify you.
• If approved, your refund will be processed within 5–7 business days.
• Refunds will be credited to the original payment method.
• For Cash on Delivery (COD) orders, refund will be processed via bank transfer or UPI.

5. Cancellation Policy

• Orders can be cancelled before dispatch only.
• Once shipped, orders cannot be cancelled.

6. Return Shipping Charges

Return shipping charges may be borne by the customer unless the product received is damaged or incorrect.

7. Contact Us

If you have any questions regarding returns or refunds, contact us:

📧 Email: Theaccessorywala@gmail.com
📞 Phone: +91 8595379495
🌐 Website: www.theaccessorywala.shop